FAQs

Coolamon Baby is an Australian social enterprise creating premium baby blankets, wraps and gifts inspired by Country and the enduring power of motherhood. Our products celebrate Aboriginal art and storytelling, and 100% of profits support Coolamon Community.

Yes. Coolamon Baby is an Australian social enterprise created to build a sustainable source of funding for Coolamon Community. Through beautiful, premium baby products, we celebrate Country, culture and motherhood while supporting a greater purpose.

We’re a purpose-driven social enterprise. Every product you buy helps fund our charity, Coolamon Community, which delivers essential baby bundles to Aboriginal mums and babies across Australia.

Many of our wraps and blankets are made from certified organic cotton, but not all. We carefully and ethically select every fabric for its softness, quality, and beauty. Our focus is on creating timeless, heirloom pieces that feel as lovely as they look, and are gentle on delicate newborn skin.

Coolamon Baby is based in the Byron Bay region of Northern NSW, on Bundjalung Country. Our connection to community and Country is at the heart of who we are and the stories we share.

100% of Coolamon Baby profits support Coolamon Community, a First Nations-led Australian charity providing practical, culturally safe support to Aboriginal mothers and babies. Every purchase helps support strong beginnings for mums, babies and families.

Yes. Coolamon Baby collaborates with Aboriginal artists to share stories of Country, culture and motherhood through beautiful baby products. Each artist collaboration is grounded in storytelling, connection and respect, with the story behind the artwork shared as part of the collection.

The artwork featured across Coolamon Baby collections shares stories of Country, culture, connection and motherhood. We work with Aboriginal artists to bring these stories to life through our baby blankets, wraps and gifts, with each collaboration celebrating the artist's story and connection to Country.

Coolamon Baby products are designed to be beautiful, practical and treasured. Inspired by Country and motherhood, our baby blankets and wraps carry stories through Aboriginal art and storytelling. With 100% of profits supporting Coolamon Community, each gift also helps create strong beginnings for Aboriginal mothers and babies.

All our products come with care labels. As a guide:

• Wash cold, gentle cycle
• Line dry or tumble dry on low
• Avoid bleach or harsh detergents

Yes! Add a message at checkout and we’ll include a handwritten note with your parcel.

We’d love to talk. Please contact us at hello@coolamonbaby.com.au for wholesale or bulk orders.

All orders are packed and shipped with care from our Coolamon Baby warehouse in the Northern Rivers, NSW.

We aim to dispatch within 2-3 business days. Standard delivery within Australia usually takes 3-7 business days. Remote areas may take a little longer. You’ll receive tracking details once your order is on the way.

Absolutely. Once your order is shipped, you’ll receive a tracking link via email.

Quality is important to us. If your product is faulty, you can return it by emailing us at orders@coolamonbaby.com.au

Simply email orders@coolamonbaby.com.au with your order number, image of the fault and a description. We’ll guide you through the process.

For faulty items, we offer free returns.

We’re so sorry! Please email us a photo and your order number and we’ll sort it out right away - whether it’s a replacement or refund.