Shipping FAQs
Here you can find answers to any shipping question you may have.
Where do you ship from?
All orders are packed and shipped with care from our Coolamon Baby warehouse in the Northern Rivers, NSW.
How long will my order take to arrive?
We aim to dispatch within 2-3 business days. Standard delivery within Australia usually takes 3-7 business days. Remote areas may take a little longer. You’ll receive tracking details once your order is on the way.
Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking link via email.
What if my order is lost or delayed?
We’ll do everything we can to help. Please contact us at orders@coolamonbaby.com.au with your order number and details.
Do you ship internationally?
We are not currently shipping internationally.